blazingworld.com
blazingworld.com

Skills
Experience
Samples
Education
Publications
Contact


skills

  • Languages: ASP.NET (C#), ADO.NET, ASP (JScript), Java, XML with XSLT, JavaScript, CSS, HTML
  • Applications: MS Visual Studio, Visual Source Safe; SharePoint Portal Server 2003, 2001
  • Behavioral observation and interviewing to understand clients' needs and gather requirements

experience

Deloitte & Touche Practice Service Center, Hermitage, TN
Support center providing technical infrastructure and services for one of the world's leading professional services organizations
Application Developer, 2002-present
Design and develop knowledge management solutions for Deloitte practitioners. Depending upon the project and team, focus primarily on the UI layer to build rich interaction experiences for clients. Author functional and technical specifications; provide development estimates and manage project plans; and develop unit tests.
Key achievements:
  • Served as a functional area lead on a multi-tiered .NET Windows application for complex content authoring and publishing
  • Designed, built, and deployed a series of web controls for use in Microsft SharePoint Portal Server 2003 portal sites, including a filterable datagrid, a site map control, and dynamic menus
  • Received recognition award for outstanding client service, 2003
Documentum, Inc., Pleasanton, CA
Enterprise content management software company with $197.6 million revenue for fiscal year 2000, 965 employees worldwide
Senior User Interface Designer, 1999-2002
Lead designer for web-based content management application ranked #1 by Forrester Research, through three product release cycles with 50+ installations. Created user scenarios, interaction behavior specifications, wireframes, graphics, and 200+ production-quality HTML screens. Conducted usability evaluations and behavioral interviews with users to inform the design process. In conjunction with marketing and development, weighed design trade-offs in light of business goals and schedules.
Key achievements:
  • Consulted at client sites as part of select SWAT team to support implementation of web content management system and to tailor product to customers' needs
  • Regarded as in-house expert on XML and XSLT, providing support to consultants, technical support, and customers
  • Provided Quality Assurance testing for two releases, preparing and executing scenario-based test cases
  • Received Engineering Top Performer award, 2000
  • Promoted within a year to senior level
Expert Graphics, Inc., Atlanta, GA
Privately held reseller of document management and imaging software (now Rasterex, Inc.)
Technical Marketing Associate, 1995-1997
Authored all Marketing Communications documents, from press releases and quarterly newsletter to product specifications and CD-ROM demos. Developed and supervised production of ads and brochures throughout entire design cycle. Demonstrated document management software at tradeshows. Provided phone consultation to customers regarding product customization.
Key achievements:
  • Created content for, implemented, and administered first-generation corporate web site (1995)
  • Authored technical documentation for two new products

samples

Dolts of Hockey
Complex ASP web site to allow NHL hockey rotisserie league to manage team scores, statistics, and rosters online. Gathers data via screen scrapes, which is then parsed and inputted into an MS Access database. User interface works on a variety of browser platforms, including text-only. Became the primary scorekeeping mechanism in the 2002-2003 season and directly increased member participation.


education

The University of Michigan, Ann Arbor, MI
MS in Information, Human-Computer Interaction concentration, 1999
  • Built rapid prototype and supervised series of user studies for notetaking application as a research assistant at Fuji-Xerox Palo Alto Laboratories
  • Received Margaret Mann award for demonstration of academic ability and promise of professional development
  • Graduate Student Research Assistantship
The University of Chicago, Chicago, IL
MA in English, 1995
  • Graduate Fellowship, full tuition + stipend
Vanderbilt University, Nashville, TN
BA in English (with High Honors) and Philosophy, 1994
  • Graduated Summa Cum Laude
  • Dean's Select Scholarship
  • Phi Beta Kappa

publications

Chiu, P., Kapuskar, A., Reitmeier, S., and Wilcox, L. Room with a Rear View: Meeting Capture in a Multimedia Conference Room. IEEE Multimedia Magazine. October-December 2000, pp. 48-54. [pdf]

Chiu, P., Kapuskar, A., Reitmeier, S., and Wilcox, L. NoteLook: Taking notes in meetings with digital video and ink. Proceedings of ACM Multimedia '99. ACM, New York, pp. 149-158. [pdf]

Chiu, P., Kapuskar, A., Reitmeier, S., and Wilcox, L. Meeting capture in a media enriched conference room. Proceedings of CoBuild '99. Springer-Verlag LNCS 1670, pp. 79-88. [pdf]


contact information

I am located in Nashville, TN.

You can reach me at .

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